Debt collectors | Collection agency

The phone is ringing again, and you do know, it is no one else than a debt collection agent. You are trying hard to ignore them because you really do not have anything to pay them because you are going through a bad time financially. But still their consistent calls are annoying you. Is there anything you can do about that and get them to stop calling you? Well yes, you can!

According to FDCPA (Fair Debt Collection Practices Act), there are few certain things that debt collectors are not allowed to do, like any kind of harassment, abuse and invasion of privacy etc. You certainly have rights to protest such kind of malicious activity and even can stop them and can take them to the court if they continue to have these behaviors.

If you are a debtor, struggling with debt collectors and their attitudes, then ensure that you are aware of the truth, what debt collection agencies are not allowed to do!

Here are some facts about your rights listed below –

Debt Collectors are allowed to call you over and over again –

According to FDCPA, the debt collector cannot disturb your privacy. Repeated telephone calls until you pick up is against the Fair Debt Collection Practices Act rules.

They cannot call at odd hours –

It is the law that they can only call you between 8 am and 9 pm (local hours) in Monday to Saturday and between 1 pm to 5 pm on Sunday. Getting calls outside of those hours is strictly prohibited.

Note that, they are not permitted to call you on official holidays. If you are getting calls at the midnight, you certainly have the rights to force them to not to do that again.

They cannot threaten you –

If any debt agent is threatening you and using abusive language and harassing you, you can protest it. Debt collection companies are not permitted to do so! If any collection agency’s behavior is such like that, you can take the matter to the court.

They cannot share your debt info with others –

Debt information is subject to the collection agency and the creditor; revealing the information about your debt to your neighbours or someone else is strictly prohibited. They are not allowed to publish any information about your debts by any means, as they are instructed to keep your debt problems private.

So friends, these are the truths that what debt collection agencies are not allowed to do!

Sometimes it is biggest challenge for the business, when it comes to get paid. This is most common problem that every company walks through it. If you are an entrepreneur, find yourself in the same situation, then you should know that - it is not a new thing, it happens to everybody who is in business trade. So if you are really worried about that concern, and have millions of dollar blocked with your customers, then prepare yourself to solve this hassle and get paid.

Better and efficient communication is the real key to debt hassles. To solve this problem, all you need to do is to practice that skill, so that by the end of the day you will able to succeed at debt collection.

Before we get into the guidelines section, let us first understand what type of customers you will face! Well, literally speaking there are customers usually fall into three categories:

For the first two categories, there is still a hope. But for the last one, the debt collection process can be daunting. However, do not worry; after all, to collect money from them, you always can have support from a debt collection agency.

Here given are little tips and guides for collecting business debts. Please do have a look!

Don’t harass –

The basic and the most important concern about the debt collection process is you should never harass a customer, because they are your most valuable assets of your business. Without them your business is not even exist. So always value them the most and try to convince them in a polite manner.

Never, call them more than once per day and never put any statement on them which would give them a night mare!

Be direct, listen, and don’t get personal –

Keep your message short and more precise and try to prevent the customers for taking the call personally. Try to be calm but try to sense of urgency about getting paid.

Give the account over to the collection agency –

Certainly, debt collection is not easy, especially when your customers are ruthless and do not cooperate with you by any means. So to handle that situation, hiring a debt collection agency is probably the right choice for getting paid.